Delivery time
We ship from different warehouses in Australia. Due to the large order volume, please allow us 1 working days to process the order. Once the order is processed, you will receive an email with a tracking number in your mailbox. You can track your order on our website based on the tracking number. At the same time, you will receive the product in about 3 working days, which means that from the time you complete the payment to the time the product reaches you, it will be within 5 days, usually earlier than this time.Please refer to the figure below for delivery time:
Tracking Your Order
All orders will have a tracking number. The number will be emailed to you when the order is dispatched.If you have Completed payment, please log to your account or track from here https://supervapesau.com/track-your-order
Return to Sender
All parcels returned to sender (turevapeau) due to an incorrect address supplied by the customer, Acceptance Refusal, or unclaimed from Post Office will incur a return fee. Customers who wish to have their parcel resent to them will need to pay a re-postage fee.
Contact Us
Due to special reasons, sometimes delivery may be delayed.,please pay attention to the information on the website and inquire through the above methods. If the problems still there, please feel free to contact us to check the status of your order.
Email: healthycaring@kimweek.com